Betoto Casino
Betoto Casino was the first online casino launched by Bwin Interactive Entertainment. From the beginning, Betoto was very successful in the marketplace. Based on the strategic planning of Bwin, it decided to back out of this particular business, and bought back the white label operations from Nomato for the amount of 18.84 million dollars. The domain names owned by the Bwin group are Betoto, BetAndWin, BetEurope and PlayIt.
This casino is powered by Chartwell software which is highly respected the industry. The casino has very impressive betting options. Betting categories include auto-racing, winter sports, American sports, boxing, tennis, rugby, lacrosse, table tennis, futsal, cycling and bandy. Other opportunities of betting are greyhounds, horse racing, poker, casino and other games.
The casino also offers various deposit methods such as MasterCard, Diners Club Debit, Visa, NetTeller, MoneyBookers, Western Union Quick Pay, bank transfer and FreeBet Card. The minimum transactions must be one dollar and maximum transactions is $1000. Players using MasterCard, NetTeller, Visa, MoneyBookers, Data Club, bank transfers or Western Union must have a transaction of at least $10.
Customer service is available Monday through Friday from 9 AM to 9 PM, and Saturday and Sunday from 11 AM to 8 PM. Customer support is available through phone and e-mail. Customers are encouraged to communicate via e-mail because phone numbers are not toll-free. Customer service is not ranked highly. This casino receives much criticism for failing to respond to players inquiries in a timely manner. Apparently agents are hardly available to answer the concerns of customers whether contacted by phone or e-mail.
Currently, there have not been any financial problems reported. They only accept Euro currency. Their website can support Europe, Greek, UK and US languages. Betoto strives for Fair Play. They aim to provide a safe and secure place where players can relax and enjoying themselves. Their graphics are fun, clear, crisp and unique, offering the player a high quality gaming experience. However, if customer service would dramatically improve players would have a more reliable, secure and fun time gambling.
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